post-secondary education
outstanding written and verbal communication skills
4+ years of experience providing customer service and administrative support in an office setting
knowledge of general office procedures including records management systems
proven ability to interact with all people in a professional and respectful manner
self-motivated with strong organizational and multi-tasking skills
demonstrated ability to take initiative and work independently
proven familiarity with Western University\s policies and procedures
genuine customer service orientation
sincere desire to serve the University community